Tuggle Myths
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Tuggle is a Facebook or MySpace substitute.
We often get classified as such. But Tuggle was designed first and foremost to meet the administrative needs of ministry leaders. It is Tuggle's strongest facet (have you seen our small group management tools?). Yet in order to move away from the 90's style church management software that required church leaders to enter/update member data manually, Tuggle tells everyone to make themselves a profile and keep their contact information up to date. So while we're at it, let's make the profiles fun too, and not just business-esque contact records. Enter favorite movies, music, games, personality type, testimony, etc.
So now we have a problem. We've created a management tool that is so fun to use, people mistake it for one of those wildly popular social networks. Shame on us. :-)
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Tuggle is uneventful.
When you login to Tuggle you will not have links to the latest movies, fashion trends, and funny Youtubes assembled on your homepage. Tuggle does not aggregate outside information. Tuggle is a platform, a blow horn for your ministry's voice. No noise, no clutter, just your people to talk to and learn about. It's simple so that no one is confused by what they're supposed to do in Tuggle, namely: connect with people.
Facebook used to be that way. Then they added the news feed, then the applications. And now a typical user's activity involves, logging in, reading the news feed, denying application requests, and logging out. Since when is reading profiles and messaging people uneventful?
At Tuggle we live by a deep governing value, community, it drives all our product feature decisions. So if community building is uneventful, then we're guilty as charged. -
Tuggle would be more secure if we could run it in-house on our own servers.
Remember back about 10 years ago when everyone had answering machines. They stored your important messages for you, in your house, where they're safe, right? Along comes voicemail, now all your messages are stored out on "the network". The initial fret was "what happens if the network... screws up?!" A worry not based on understanding, but on resistance to change. Today we know a fragile tape recording device in our home is no safe, reliable place for our messages. Likewise, a church office is no place to run a sophisticated system like Tuggle.
Let our refined network handle the bothersome issues of security, backups, and availability for you. After all, the economies of scale are in our favor. -
We shouldn't implement Tuggle because we're already using a church management system.
The fact that you're even considering Tuggle shows that your current system likely isn't meeting your needs as a ministry leader. But talk is cheap. We encourage you to do a soft-launch of Tuggle. Sign up and get just a few your leaders/members to create profiles in the account. You'll quickly realize why Tuggle is being used simultaneously with churches on systems like Fellowship One and Shelby. -
Since Tuggle has no phone support, I won't get satisfactory technical help.
We don't staff a call center to keep costs ultra low. We monitor the support mailbox at virtually all hours of the day, including weekends. We are articulate, kind, and extremely happy to help. You won't be disappointed in our email support. support@tuggle.it
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